Privacy Policy

Effective date: August 20, 2026

PrintShop2Go is an online custom-printing service and a brand of 2 Go Promotions. This Privacy Policy explains how PrintShop2Go (“PrintShop2Go,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit printshop2go.com, create an account, request a quote, upload artwork, place an order, or otherwise communicate with us.

By using the website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not submit personal information through the website.

1. Information We Collect

The information we collect depends on how you use PrintShop2Go.

Information you provide

We may collect:

Contact information, such as your name, email address, telephone number, company name, and the information included in a quote request or support message.
Account information, such as your name, email address, password credentials, account token, and saved account details.
Order and transaction information, such as the products and specifications selected, quantities, prices, billing status, shipping address, delivery preferences, tax information, and order history.
Artwork and production files, including uploaded designs, logos, photographs, documents, filenames, file metadata, and instructions associated with a print project.
Communications, including questions, quote requests, customer-service messages, feedback, and records of our responses.

If online payment is offered, payment-card information may be collected directly by a payment processor. We may receive limited payment details, such as the payment status, transaction reference, card type, and the last digits of a card, rather than the complete card number.

Information collected automatically

When you use the website, we or our service providers may automatically collect technical and usage information, including:

Internet Protocol address;
browser, device, and operating-system information;
referring pages and pages visited;
dates, times, and approximate interaction information;
session, cart, account, and authentication identifiers; and
diagnostic, security, and error information.

2. Cookies and Local Storage

PrintShop2Go uses browser cookies and local storage to operate important website functions. These technologies may be used to maintain a shopping cart, keep you signed in, remember display preferences, preserve a session, prevent fraud, and support website security.

You can adjust browser settings to delete or block cookies. Blocking essential cookies or clearing local storage may cause the cart, account, theme, or checkout features to stop working as intended.

We do not currently use personal information for cross-context behavioral advertising on this website. If we introduce advertising or analytics practices that materially change how personal information is used, we will update this policy and provide any legally required choices.

3. How We Use Information

We may use personal information to:

provide, operate, maintain, and secure the website;
create and manage customer accounts;
configure, price, process, produce, fulfill, ship, and support orders;
store, inspect, reproduce, and transmit artwork for the requested print project;
provide shipping estimates and calculate applicable taxes;
respond to quote requests, artwork questions, and customer-service inquiries;
communicate about orders, account activity, policy updates, and service notices;
detect, investigate, and prevent fraud, misuse, security incidents, and technical problems;
improve product selection, website usability, and customer support;
maintain business, tax, accounting, and legal records; and
comply with applicable laws, legal process, and enforceable government requests.

We may disclose personal information to the following categories of recipients when reasonably necessary:

Printing and fulfillment providers that produce, package, or fulfill custom products.
Shipping and logistics providers that quote, route, track, and deliver orders.
E-commerce, account, and customer-management providers that support account access, catalog functions, and customer records.
Hosting, cloud-storage, queue, security, and infrastructure providers that operate the website, store artwork, and process order workflows.
Payment processors and financial institutions that authorize and process payments, refunds, or disputes.
Professional advisers and authorities, including accountants, insurers, attorneys, law enforcement, courts, and regulators, when disclosure is reasonably necessary or legally required.
A successor or transaction participant in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.

Service providers may use information only as permitted by their agreements with us and applicable law. We do not sell personal information for money.

5. Artwork and Customer Content

Artwork files may contain personal information chosen by the customer, including names, contact details, photographs, or other identifying content. Do not upload Social Security numbers, financial-account credentials, medical records, government identification numbers, or other sensitive information that is unnecessary for the print project.

Artwork may be stored and shared with production providers for file review, printing, fulfillment, quality control, reorders, customer support, and dispute resolution. Customers are responsible for having permission to provide personal information about other people that appears in submitted artwork.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, complete and document transactions, support reorders, resolve disputes, maintain security, enforce agreements, and satisfy legal, tax, accounting, and regulatory obligations.

Retention periods vary by the type of information and the reason it was collected. Artwork, account, and order records may be retained for different periods. When information is no longer reasonably needed, we may delete, de-identify, or securely dispose of it, subject to technical limitations and lawful retention requirements.

7. Data Security

We use administrative, technical, and physical safeguards designed to protect personal information in light of its nature and the way it is processed. No website, transmission, or storage system can be guaranteed to be completely secure. You are responsible for using a strong, unique password and for protecting access to your account and devices.

If you believe your account or personal information has been compromised, contact us promptly through the contact page.

8. Your Privacy Choices

Depending on your relationship with us and applicable law, you may request that we:

confirm whether we hold personal information about you;
provide access to or a copy of certain personal information;
correct inaccurate personal information;
delete certain personal information; or
explain or limit certain uses or disclosures of personal information.

Submit a request through the contact page. We may need to verify your identity and authority before completing a request. We may retain or decline to delete information when permitted or required by law, including records needed for transactions, security, fraud prevention, legal claims, and compliance obligations.

You may designate an authorized agent where applicable law permits. We may request proof of the agent’s authority and confirmation of your identity. We will not unlawfully discriminate against you for exercising an applicable privacy right.

9. Children’s Privacy

PrintShop2Go is intended for businesses and general audiences and is not directed to children under 13. Children under 13 may not create an account, place an order, or submit personal information through the website. If you believe a child under 13 has provided personal information, contact us so we can review and delete it as appropriate.

10. Third-Party Websites and Services

The website may link to third-party websites, downloads, or services. Their privacy practices are governed by their own policies, and this Privacy Policy does not apply to information they collect independently. Review a third party’s privacy terms before providing information to it.

11. Processing in the United States

PrintShop2Go is operated from Florida, United States. Personal information may be processed and stored in the United States and other locations where our service providers operate. Privacy laws in those locations may differ from the laws where you live.

12. Changes to This Privacy Policy

We may update this Privacy Policy as the website, our business practices, or legal requirements change. The revised policy will be posted on this page with a new effective date. Material changes may also be communicated through the website, an account notice, or email when appropriate.

13. Contact Us

For privacy questions or requests, contact PrintShop2Go through our contact page. Please write “Privacy Request” in the subject line and describe your request clearly.